Discussion Topics serve as an efficient way to organize your conversation threads in Carbon Voice. By creating a discussion topic, you're able to ensure that all participants in the thread stay focused on the topic at hand.
Once a discussion topic is established, it will appear on every message within that thread and on the recorder when you reply or add more thoughts to the discussion. This serves as a visual reminder of the ongoing topic and the thread you're participating in.
Setting up a Discussion Topic
1. From the Recorder:
2. From the Message Player:
The Discussion Topics feature is a powerful tool to keep your threads well-organized and focused.