1. What makes Carbon Voice different from other messaging apps?
   1. Carbon Voice uniquely offers multi-modal flexibility, allowing users to choose how they communicate—whether reading, listening, speaking, or typing. This isn't about replacing existing tools like WhatsApp or Slack, which have their roles in our workflows. Instead, Carbon Voice shines when a text-based conversation needs to shift into a more dynamic, voice-driven discussion. This switch can happen effortlessly, enhancing conversations with the depth and nuance of voice, all without the need to schedule more meetings or wait for aligned time zones. With Carbon Voice, we've crafted a seamless experience that captures the richness of audio communication while retaining the convenience of text, ensuring that every conversation feels natural and effective.
2. How are teams using Carbon Voice today?
   1. Teams and people are choosing Carbon Voice to cut down on the hassle of phone calls and meetings. It's perfect for when a quick chat on Slack or an email thread needs to turn into a deeper conversation. Instead of struggling to schedule a call and wasting time just trying to connect, Carbon Voice makes it easy to jump right into talking. After a call, it’s common to forget or lose track of what was said, but Carbon Voice helps keep everything clear and organized. We've heard from users like a CEO who told us that with Carbon Voice, he can handle five to six important conversations at once. Normally, these would have been separate calls or meetings that might not even fit into his busy schedule. Carbon Voice lets him and others move faster, especially when they need to make big decisions and share them quickly. The best part? Carbon Voice fits into any part of your day. You can catch up on conversations while doing everyday things like driving or doing chores at home. It’s all about making communication quicker, covering more ground, and having deeper talks without tying up your schedule.
3. Can I use Carbon Voice for free?
   1. Yes, you can use Carbon Voice for free! It's simple and free for everyone, so you and your team can start communicating right away. We also offer extra features in our paid plans if you're looking to enhance your experience. For more details on pricing or to upgrade, just click on "Contact" and send us a message. We're here to help you get the most out of Carbon Voice.
4. How is Carbon Voice enterprise-ready and secure?
   1. Carbon Voice is designed with businesses in mind, offering robust enterprise features such as Single Sign-On (SSO), access management, and retention policies to meet the unique needs of business communication. Additionally, security is a top priority for us. All conversations on Carbon Voice are encrypted end-to-end, ensuring user privacy and data integrity to provide a secure communication platform for all users.
5. How do I start using Carbon Voice?
   1. Starting a conversation on Carbon Voice is easy. You can add someone with just an email address or phone number. They don't need to be using the Carbon Voice app for you to connect with them.
6. If I send a message to someone who does not have the Carbon Voice app, can they still listen and reply?
   1. Absolutely! The recipient doesn't need to have the Carbon Voice app installed to listen to and reply to your messages. They can interact with you whether they're an existing user or not. Plus, we offer an easy-to-use web app, and we're excited to announce that a desktop app will be available soon!
7. How do Async Meetings with AI-Powered Summaries work?
   1. Carbon Voice features structured Async Meetings, where you can get quick summaries and key takeaways, thanks to AI algorithms. This feature is perfect for busy professionals who want to maximize meeting efficiency.
8. Is Carbon Voice Translation Accurate?
   1. Translations in Carbon Voice are powered by AI to support users when communicating across different languages. They can be incredibly helpful, but like any tool, they aren't perfect. We highly recommend double-checking the translations for accuracy to ensure clear and effective communication.
9. What Does One-Tap to Catch Up Mean?
   1. With the One-Tap to Catch Up feature, you can listen to all your conversations sequentially, just like a podcast. It's designed to keep you updated in the most convenient way possible.