🎙️How do you use it?

Setup Automation

Step 1: Getting started

  1. Record a voice memo or message in Carbon Voice describing a bug.
  2. Go to message details and select the “Bug Report” AI Action on this message.
  3. Create a new Zap or get this Zap template to get started.

Note: The steps below include optional steps to attach the Asana link back to your original message and/or voice memo.

Trigger when “New AI Prompt Response Generated (only if not using template)

Screenshot 2024-09-03 at 3.57.39 PM.png

Setup

Configure


Step 2: Create and file a bug ticket in Asana as a new task

Step 2a

Step 2a

Step 2b

Step 2b

Setup

Configure

Steps to Reproduce: <”Ai Response Responses Json Steps to Reproduce” from Step 1>

Actual Result: <”Ai Response Responses Json Actual Results” from Step 1>

Expected Result: <”Ai Response Responses Json Expected Results” from Step 1>

Link to original message: <”Messages Message Link” from Step 1>

Created from Carbon Voice message sent by: <”Messages Creator Full Name” from Step 1>

DONE BY CARBON VOICE


FOR PAID ZAPIER ACCOUNTS

Step 3: Attaching link to Asana task: Adding different paths for voice memos versus messages in a conversation

Note: You can only add attachments to your own voice memos and messages. However, if you generate a bug report from a team member’s message, the automation creates two paths to ensure visibility: one for your voice memos and another for messages, including any that you didn’t post. For your voice memos, links can be attached directly. For other messages, the original message is forwarded back to the conversation with the link attached, ensuring that everyone can track and see the bugs being reported, and no ticket gets lost.

Add App: Paths by Zapier


Step 4: Path A - Path Conditions to Attach Asana Link to a Voice Memo

Screenshot 2024-09-03 at 3.59.18 PM.png

Type of Rule: Choose “Custom rules”

Only continue if:

<”Messages Message Type” from Step 1>

(Text) Contains

voicememo


Step 5: Path A - Add Asana Link to Carbon Voice Voice Memo

Screenshot 2024-09-03 at 4.00.05 PM.png

Setup

Configure


Step 6: Fallback - Path Conditions to forward message with Asana Link attached

Screenshot 2024-09-03 at 4.00.19 PM.png

Choose the type of rules to use for this path branch: Fallback


Step 7: Forward original Carbon Voice message to the same Conversation

Screenshot 2024-09-03 at 4.00.33 PM.png

Setup

Configure